Prevent tense, highly charged, and stressful, work environments!

Learn to Decode DEI Conflicts at Work

As the world of work becomes more complex, there's an increase in unresolved issues, resulting in very highly charged, stressful, and tense work environments.

Years of Expert Instructing


Credit hours 
Certtificate course

Take the Decoding DEI Certificate Course

Are you a leader, HR professional, or person of diverse group in the corporate arena who has been involved with or part of a diversity conflict situation?
Wondering why anger, confusion, identity, and tension often become prominent in diversity conflicts?
Learn how to Decode DEI Conflicts in the workplace to reduce stress, and tension, as well as remove barriers to inclusion, diversity, and equity initiatives.
Learn to: 
  • Defining DEI Conflicts
  • Identify DEI System Conflicts
  • Reduce DEI Conflict Escalation
  • Learn DEI Conflict Communication Skills
  • Work Through the DEI Conflict Progression Model
  • DEI Conflict Analysis and Resolution
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“The courses are designed to provide you with the skills necessary to recognize DEI conflicts sooner and equip you with the skills to intervene. They will provide you with an in-depth look at the latest research and will help you to formulate your own unique path to successful DEI integration.”
Joyce Odidison

Why this is important

"Whether it's a physical disability, mental health accommodation, gender issue, or a person's ancestry, diversity conflicts are on the rise".
Often, our very diversity is the cause of conflicts in the workplace. When we are in conflict our diversity becomes magnified, as we notice the things that make us view the situation differently.
  • Explore case studies
  • Role plays
  • Small group problem solving

Flexible hours

Our online learning platform gives you the flexibility to complete classes at your own pace, on your own schedule.

Training materials

Our training materials have been specifically designed to be engaging and informative. Our courses are easy to follow, and are broken down into digestible lessons, which contain a mix of text, images, and videos.
Course contents

We don't just train you to pass a course, we train you to help people and transform situations. 

This course is designed to help you understand DEI conflicts, how they evolve, and how they can best be resolved, as well as provide healing of past hurt to create more understanding and a better way forward in these situations.
Join Joyce Odidison, leading DEI Expert, Conflict Analyst, Master Certified Coach, International Keynote Speaker, Corporate Trainer, Mediator, and Author of six books, as she brings over 27 years of case studies, interventions, consultation, and teaching to this innovating and groundbreaking approach to responding to the DEI challenges that are affecting our identity, stress level, and enjoyment at work.

DEI Conflict Management opens communication channels and eliminates obstacles to diversity, equity, and inclusion in the workplace and communities.

Some feedback from our students

We are dedicated to empowering you with knowledge, skills, and confidence to provide appropriate responses to DEI Conflict at Work.

“Very Insightful”

This course provided some very insightful information that I would have missed otherwise. It's funny how we can think we are addressing a situation but can make things worse by our response. 
Joyce did a good job of communicating and making it more obvious how we can change our thoughts about the DEI issues at work.
J.D Leader

“I learned a lot”

I was afraid that this course would be negative and in your face. I was surprised how Joyce handles these very important and painful issues in a way that sheds light, create insight and enable dialogue. It was well structured and the content was interesting and relevant. The group discussions were well structured and guided so we came away with more insight and knowledge.
K. P, Learning

“Conflict is not scary”

Joyce is clearly highly experienced and knowledgeable on this topic and as a result was able to make it a difficult topic fun and informative.
She clearly articulated the importance of the subject matter, and take the time to ensure you understand the information in a way that is easy to grasp.
The cases studies were very relevant and provided some sound learning I will take with me through my career.
t. lesley, HR

Frequently asked questions

Are your courses regularly updated?

Yes!  Our school is committed to creating and continuously improving effective learning resources.

Do I get a certificate for your online courses?

Yes! You will get a certificate for the completion of an online course as soon as you have marked all course units as completed and you have passed the online course exams.
You also receive 8 SHRM PDC" that can be applied d to any recertification requirements.

What if I have more questions that are not answered here? 

Please, send your questions to and we will respond as soon as possible.

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Thank you!